FAQ

1. What are the requirements to be qualified to register an online account?

1. 21 years old and above.
2. NOT a student, government official or employee, unregistered player in an outlet or banned individual as listed in PAGCOR’S National Database for Restricted Persons (NDRP).
3. For existing outlet members, they will be required to have an aggregate amount of Seventy Thousand Pesos (PhP70,000.00) Gross Bets per week within any two (2) consecutive months from October 2019 to March 2020 to be qualified as a VIP remoter gaming player.
4. For new outlet members, may be listed as qualified provided that he/she has placed bets amounting to at least an aggregate amount of PhP70,000.00 Gross Bets per week within the last two (2) months or has placed PhP560,000.00 Gross Bets at any time.

2. How do I make a deposit / withdrawal?

Please contact the outlet operator that you had registered a remote gaming account with.

3. How can I be certain games are fair?

All games offered online are approved and comply with the rules and regulations of PAGCOR.

4. Is my personal information secure?

We will make sure that your details are secure all of the time. We use the best quality security measures Secure Socket (SSL 128 bit encryption Standard) and is stored in secure operating environment. INPLAY will not disclose your personal information to any third party.

5. What are the supported currencies?

All transactions are only in PHP (Philippine Peso).

6. What is the minimum deposit amount of INPLAY?

An initial minimum deposit of Ten Thousand Pesos (PHP 10,000) is required by the player.

7. What is the maximum/minimum bet amount of INPLAY?

Each betting products have their own maximum stake and this amount may increase or decrease depending on the bet’s pool size and the time the bet was placed. It is advisable to refer to the MAX/MIN stake on the mini bet list shown on the left hand frame by clicking on the price whenever you want to place a bet.

8. How long does it take for bets to be settled?

We aim to settle bets as quickly as possible; however for some events official confirmation of the result is necessary which may delay the settlement procedures.

9. How long does it take for withdrawal?

During bank working hours, it takes within 5-15 minute to process withdrawals.

10. I have problems loading some of the content of the website. How can I solve this issue?

There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics. We advise you update your Flash Player and your browser.